SBC Spanish-speaking customers now have at home on the website
SBC is launching a new Spanish-language website culturally relevant professional experience for products and services fight against fraud, business news and informationSan Antonio, TX - (Hispanic PR WIRE) - 19 November 2003 - ¡Bienvenido a casa! Starting today, SBC customers who prefer to deal with the company in Spanish, a new home.
Designed and Spanish, the site offers information on products and services SBC, frequently asked questions, help the understanding of bills, consumers protection against piracy of information, options for a subscription service SBC companies and information and advice - all in Spanish.
Customers can choose the state in which they live, choose products and services to provide more information on job sector companies such as SBC competitive prices for long-distance calls plans for calls to the Inside the nation and many international destinations, including Mexico, and products and packages Bundles.
Consumers will also have access to consumer protection against fraud advice and suggestions to protect them from slamming, timpani and fraud.
This new website offers customers an experience SBC language, “said Nelson Balido, director of marketing for SBC diversity.” It was developed on the basis of our deep understanding of cultural needs and expectations of our customers and Hispanic based on our legacy of the long Posted in the language of customer service.
The new Spanish-language site is the latest effort to support the needs of a diverse clientele. For many years, SBC Customer Service has the potential customers to information and the support of more than 10 call centers with Spanish skills and more than 1600 customers service representative, speaking the language of the society in 13 countries. SBC customers also have the opportunity to do business online in Spanish, access to technical assistance for DSL, to get their bills and the creation of content customized to their SBC Yahoo! DSL portal.
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