The authentication of identity in the field of financial services

There is little doubt that speech recognition, natural language (NLSR)-The technology has a competitive advantage in the Customer Care for financial institutions throughout the world, it is possible to self-service telephone systems extremely friendly and easy to use.

Similarly, it can not be an argument that identity fraud as regards the fastest growth of crime and concern major banks and the financial sector.

Speaker Verification (SV) is a technology that provides a unique identifier votes, which may be taken prisoner by phone, check a reliable and lasting commitment to a single consumer mandates personal ID.

This is the next step in relations with the voice of compatible applications, so that customers feel safe in their relations with the world of finance, and the protection of bodies against versions “cheating” the system.

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